Terms of Service

Effective as of 18/12/2020

Thank you for using the Justredirect Services (as defined below), a cloud-based HTTP(S) redirection management platform that allows customers to, create and manage HTTP(S) redirections for their domains.

To be eligible to register for an Justredirect account and use Justredirect Services, you must review and accept the terms of this Agreement by clicking on the "Signup" button or other mechanism provided.

PLEASE REVIEW THESE TERMS CAREFULLY. BY ACCEPTING THESE TERMS OR USING THE JUSTREDIRECT SERVICES, YOU AGREE TO THESE TERMS AND CONDITIONS WITH THE JUSTREDIRECT ENTITY INDICATED BELOW ("JUSTREDIRECT"). IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU SHOULD NOT CLICK THE "I ACCEPT" BUTTON AND YOU SHOULD NOT USE THE JUSTREDIRECT SERVICES.

In this Agreement, "you," "your" and "Customer" will refer to you. If you are registering for a Justredirect account or using the Justredirect Services on behalf of an entity or other organization, you are agreeing to these Terms for that entity or organization and representing to Justredirect that you have the authority to bind that entity or organization to these Terms (and, in which case, the terms "you", "your" and "Customer" will refer to that entity or organization). The exception to this is if that organization has a separate contract with Justredirect covering one or more accounts and use of the Justredirect Services, in which case that contract will govern the Justredirect Services with respect to those accounts only. Justredirect in these Terms refers to

Mineiros GmbH, Köpenicker Str. 124e, 10179 Berlin, Germany.

IMPORTANT NOTES:

  • JUSTREDIRECT DOES NOT PROVIDE WARRANTIES OR INDEMNITIES FOR THE JUSTREDIRECT SERVICES, AND THESE TERMS LIMIT JUSTREDIRECT'S LIABILITY TO YOU.
  • DISPUTES RELATING TO THIS AGREEMENT, YOUR ACCOUNT OR THE JUSTREDIRECT SERVICES MUST BE RESOLVED BY BINDING ARBITRATION AND ON AN INDIVIDUAL BASIS ONLY.

1. Certain Definitions

1.1. The following terms, when used in this Agreement will have the following meanings:

1.2. "Justredirect" in these Terms refers to Mineiros GmbH, Köpenicker Str. 124e, 10179 Berlin, Germany.

1.3. "Customer" means the organization, company or other legal entity which is subject to the Terms for Customers.

1.4. "Customer Agreement" means the agreement between Customer and Justredirect relating to the Terms for Customers including all its attachments.

1.4. "User" means a natural person using Justredirect Services.

1.5. "Party" means either Customer or Justredirect and "Parties" means Customer and Justredirect together.

1.6. "Justredirect Services" means the Software as a Service (SaaS)-based redirection management services, programs, tools, functions, and platform provided by Justredirect to you (including the Justredirect Platform, Documentation and technical support that may be made available by Justredirect to you in connection with such services), and subsequent updates or upgrades of any of the foregoing made generally available by Justredirect.

1.7. "Platform" means the platform operated by Justredirect at any subdomain of justredirect.io including https://app.justredirect.io, r.justredirect.io, and others.

1.8. "Confidential Information" means any information or data disclosed by either party that is marked or otherwise designated as confidential or proprietary or that should otherwise be reasonably understood to be confidential in light of the nature of the information and the circumstances surrounding disclosure. However, "Confidential Information" will not include any information which (a) is in the public domain through no fault of receiving party; (b) was properly known to receiving party, without restriction, prior to disclosure by the disclosing party; (c) was properly disclosed to receiving party, without restriction, by another person with the legal authority to do so; or (d) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information.

1.9. "Intellectual Property Rights" means any patents, copyright, design right, trademark, service mark, logo, database right, trade secret, patent applications, rights in inventions, know-how and/or other present or future intellectual property right of any type.

1.10. "Business Day" means any day, other than Saturday, Sunday or any statutory or public holiday observed in Germany.

1.11. "Privacy Policy" means Justredirect's privacy policy as set out at https://justredirect.io/privacy-policy.

1.12. "Service Level Agreement" means the agreement between Customer and Justredirect relating to specific service levels for the Justredirect Services defined by Justredirect.

2. Changes

Justredirect may revise this Customer Agreement from time to time. If Justredirect does revise this Customer Agreement, the revised Customer Agreement will supersede prior versions. Unless Justredirect says otherwise, revisions will be effective upon the effective date indicated at the top of this Customer Agreement. Justredirect will provide you advance notice of any material revisions. This notice will be provided via the account portal and/or via an email to the email address Justredirect has on file. For other revisions, Justredirect will update the effective date of this Customer Agreement at the top of the page. Justredirect encourages you to check the effective date of this Customer Agreement whenever you visit Justredirect's website or account portal. Your continued access or use of the Justredirect Services constitutes your acceptance of any revisions. If you don't agree to the revisions, you should stop using the Justredirect Services and Justredirect is not obligated to provide you with the Justredirect Services.

3. Access to Justredirect Services

3.1. Registration, Agreement

Customer access to and use of Justredirect Services is subject to Customer prior to completion of the registration procedure. Upon completion of Upon completion of the registration the Customer enters into a legally binding and enforceable contractual agreement with Justredirect on the use of Justredirect Services and the underlying services and functionalities according to the Terms of Services ("Customer Agreement"). These Terms for Customers shall apply to and govern the contractual relationship between the Parties.

The registration is completed once the Customer clicks on the "Sign Up" button on the Platform and receives a confirmation email about Customer's successful registration from Justredirect.

3.2 User account

3.2.1 When you create an account with Justredirect, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. If You are representing a company or any other legal entity, You must have the authority to bind this entity to the Terms of Use.

3.2.2 You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3.2.3 You understand that deleting your Account implies the immediate deletion of any related Contributions after the receipt of your request, and cancellation of any Subscription without any right or acceptable claim of refund for any previously paid Subscription.

3.3 Prohibited activites

Subject to the terms and conditions of this Customer Agreement and the Justredirect Acceptable Use Policy (available at https://justredirect.io/acceptable-use-policy (the "AUP"), Justredirect will use commercially reasonable efforts to make the Justredirect Services available to you pursuant to this Customer Agreement, and hereby grants you a non-exclusive right to access and use the Justredirect Services to manage Customer Redirections. If Customer is an agency, such rights may, as agreed by the parties, be restricted to access and use on behalf of only certain Customer clients.

You may not access or use Justredirect Services for any purpose other than that for which we make Justredirect available. Justredirect may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

4. Free Trial

4.1 Free Trial Period

Customer may be permitted, at Justredirect's discretion, to sign up for a free trial of the Justredirect Services. Justredirect may make one or more Services available to Customer and its users on a trial basis free of charge until the earlier of (a) the end of the free trial period for which Customer registered to use Justredirect Servics ("Free Trial Period", which shall be for 14 days unless otherwise agreed), or (b) the start date of any Service subscriptions ordered by Customer for such Justredirect Services, or (c) termination by Justredirect in Justredirect's sole discretion. Additional trial terms and conditions may appear during the signup process. Any such additional terms and conditions are incorporated into this Customer Agreement by reference and are legally binding.

4.2 End of Free Trial Period

If Customer has provided it's payment information during the Free Trial Period then Customer will be deemed to have subscribed for a full term and agrees to payment of applicable fees unless it cancels its subscription during the Free Trial Period. If Subscriber has not provided payment details on sign up or during the Free Trial Period then Customer's account will be locked and Justredirect Services will not longer be available to Customer.

4. Justredirect's Obligations

4.1 Justredirect Services Operations

Justredirect shall operate and maintain Justredirect Services in order to achieve the availability as defined in § 6.

4.2. For avoidance of doubt, Justredirect is not obliged to

Provide updates or upgrades to other than required to meet the agreed availability and the correct function of each feature of the Platform.

Provide the technical capacities and prerequisites required for the use of the Platform which fall under the responsibility of the Customer. This includes, for example, access to customers domain and DNS record settings.

5. Rights of Use

Justredirect hereby grants the Customer a non-exclusive, revocable, non-transferable, geographically unrestricted right to use Justredirect Services. The right of use granted by Justredirect is limited to this Customer Agreement.

Nothing in this Customer Agreement has the effect of assigning or transferring any title to intellectual property rights to Customer. Justredirect (and/or its Affiliates) retain all right, title and interest in and to Justredirect Services and all Intellectual Property Rights associated therewith. Customer does not acquire any right to use Justredirect Services in excess of the scope and/or duration of the Customer Agreement.

6. Availability

6.1. Availabilty

Justredirect Services are made available to the Customer on an "as is" basis. Justredirect makes reasonable efforts to provide Justredirects Servies without interruption. The availability depends on Justredirect's technical and operational possibilities.

6.2 Maintenance

Maintenance works as well as technical or other malfunctions and problems which are not within Justredirect's sphere of influence (e.g. acts of force majeure, unavailability of third party systems) can lead to a temporary downtime of Justredirect Services. Such failures are not considered to be an impairment of availability. Justredirect will endeavor to give notice of any unavailability of any services and functionalities within reasonable time prior to any such unavailability.

6.3 Further terms and conditions

The Parties may agree on further terms and conditions as well as specific service levels with respect to the availability of Justredirect Services and the handling of incidents as set forth in a separate Service Level Agreement to be provided by Justredirect. This Service Level Agreement becomes part of this agreement.

7. Rights in Case of Defects, Maintenance

7.1 Defects

Customer shall immediately report to Justredirect any defects of the Platform.

7.2. Rights in case of defects

Customer's rights in case of defect shall be handled and executed within the scope of the maintenance services provided by Justredirect as defined in this § 8. If the Customer demands rectification due to a defect, Justredirect is entitled to choose the type of rectification.

7.3. Warranty Claims

Any warranty claims shall expire within 1 year. The period begins with the transfer of the software or the respective program part within the scope of the maintenance services. Any claims for damages are subject to the limitations set forth under § 9.

7.4. Maintenance

Justredirect shall provide maintenance services for Justredirect Services to ensure availability of Justredirect Services as agreed hereunder. The performance of the maintenance services is at the sole discretion of Justredirect and regularly through the provision of software in the form of updates, upgrades, patches, bug fixes ("Program Parts") which modify and/or supplement Justredirect Services, including the provision of documentation of the modified and/or supplemented functions in a form to be chosen by Justredirect.

8. Limitation of Liability

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WILL JUSTREDIRECT BE LIABLE TO YOU FOR ANY (I) INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY CHARACTER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, LOST PROFITS, LOST SALES OR BUSINESS, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, LOST CONTENT OR DATA, OR FOR ANY AND ALL OTHER DAMAGES OR LOSSES, EVEN IF JUSTREDIRECT HAS BEEN ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR (II) DIRECT DAMAGES, COSTS OR LIABILITIES IN EXCESS OF THE AMOUNTS PAID BY YOU DURING THE TWELVE (12) MONTHS PRECEDING THE INCIDENT OR CLAIM. THE FOREGOING PROVISIONS ALLOCATE THE RISKS UNDER THIS AGREEMENT BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THE LIMITATIONS SET FORTH HEREIN IN DETERMINING WHETHER TO ENTER INTO THIS AGREEMENT.

9. Payment

9.1. General Payment Terms

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

9.1.1 All prices are net, meaning exclusive of the respectively valid sales tax/VAT.

10. Term, Termination

10.1. The following applies with respect to the term and termination of Customer Agreement, unless the Parties agree on a specified term in written from:

10.1.1. This Customer Agreement becomes effective upon completion of Customer's registration pursuant to §3 and has an indefinite term.

10.1.2. The Customer may terminate this Customer Agreement at any time by sending an email to the support of Justredirect to delete its account.

10.1.3. Justredirect is entitled to terminate this Customer Agreement without any reason. Termination without any reason is subject to a at least 30 days' notice per email or in writing to the Customer.

10.2. The right of the Parties to terminate this Customer Agreement for due cause remains unaffected.

10.3. Justredirect is entitled to terminate this Customer Agreement for due cause, in particular if the Customer materially or repeatedly breached its obligations under this Customer Agreement.

10.4. Termination of this Customer Agreement by either Party will result in the permanent deactivation or disablement of the Customer's account and access to Justredirect Services.

11. Data Protection

11.1. Each Party shall comply with the applicable data protection laws.

11.2. In case Customer makes a User Solution available to third parties this may involve the processing of such third parties' personal data by Justredirect on behalf of the Customer. For this purpose, the Parties enter into a processing agreement in accordance with Art. 28 GDPR and as set forth in the Data Processing Agreement by executing this Customer Agreement.

12. Final Provisions

12.1. Amendments, Waivers

This Customer Agreement may not be amended, modified or superseded, unless expressly agreed to by written instrument executed by both Parties, unless a stricter form is required by law. No provision of this Customer Agreement may be waived except by an instrument in writing signed by the Party against whom the waiver is to be effective. If an instrument is delivered by any means of telecommunication, it shall only be deemed to be written, if the delivered copy bears the signature of the issuer. The failure of either Party at any time or times to require full performance of any provision of this Customer Agreement will in no manner affect the right of such Party at a later time to enforce the same.

12.2. Severability

If any of the provisions of this Customer Agreement should be or become invalid or unenforceable in whole or in part for whatever reason, including a violation of any laws applicable to it, the validity of the other provisions hereof is not affected.

12.3. Controlling Law, Place of Jurisdiction

This Customer Agreement will be governed by the laws of the Federal Republic of Germany, excluding any conflict of law rules as well as the United Nations Convention on Contracts for the International Sale of Goods. Both Parties submit to the exclusive jurisdiction of the courts of Berlin.